
Frequently Asked Questions
Your trusted sources for cutting-edge water purifiers, delivering pure, safe, and refreshing hydration solutions.
Do you offer installation services?
Yes, we provide professional installation services. After booking a demo and confirming your purchase, our customer representative will schedule the installation at your convenience, including a TDS (Total Dissolved Solids) assessment and space evaluation.
How does the Meizu Alkaline Water Ionizer work?
The Meizu Alkaline Water Ionizer uses advanced ionization technology to transform ordinary tap water into alkaline, antioxidant-rich water. This process helps improve hydration, detoxification, and overall health.
Is there a warranty on Meizu products?
All Meizu water ionizers come with a 3-year warranty, ensuring that your purchase is protected with reliable after-sales support.
Are EMI options available for Meizu products?
Yes, we offer EMI (Equated Monthly Installment) options to make purchasing your Meizu alkaline water ionizer more affordable and convenient.
How do I maintain the water ionizer?
Maintaining your Meizu water ionizer is simple. Regular cleaning and filter replacement are recommended for optimal performance. We also provide 24-hour customer support to assist you with any maintenance queries.
How do I book a demo of the Meizu water ionizer?
To book a demo, visit our website and fill out the demo request form. A customer representative will contact you to schedule an in-home demo that includes a TDS test and ensures the best installation setup for your home.
Does Meizu offer free installation?
Yes, Meizu provides free installation with every purchase. Our experts will guide you through the installation process, conduct a TDS test, and ensure your water ionizer is functioning optimally.
Is cash on delivery (COD) available for Meizu products?
No, Cash on Delivery (COD) is not available. You can pay for Meizu products via credit/debit cards, net banking, or through EMI options.
What is ORP (Oxidation-Reduction Potential)?
ORP (Oxidation-Reduction Potential) measures the antioxidant potency of water. Alkaline water with a negative ORP can neutralize free radicals, offering health benefits by reducing oxidative stress.
Why are oxidants like free radicals harmful?
Free radicals are harmful because they steal electrons from healthy molecules, leading to cellular damage. This accelerates aging and promotes diseases. Drinking alkaline water with antioxidant properties helps counteract the effects of these harmful oxidants.
What benefits can I expect from drinking alkaline ionized water?
Alkaline ionized water helps improve hydration, supports metabolism, and enhances energy levels. It also improves the taste of beverages like coffee and tea and is great for cooking. The long-term benefits may take time to appear, especially if your body is recovering from years of poor health.
What is Smart Ai Technology in Meizu Water Ionizers?
Smart Ai Technology adjusts the ionization level of water based on the source, ensuring the Meizu water ionizer delivers consistent alkaline water, regardless of varying water quality.
Who should drink alkaline ionized water?
Alkaline ionized water is suitable for both people and pets. It’s beneficial for anyone looking to improve hydration and antioxidant intake.
Are there any health conditions where alkaline water is not recommended?
Before drinking alkaline water, individuals with health issues should consult their doctor. Children under 3 should not consume ionized water, and children between 4-12 years old should only consume low-strength alkaline water.
Should I take medications with alkaline ionized water?
It is recommended to avoid drinking alkaline ionized water 30 minutes before or after taking medications. However, alkaline water enhances the absorption of vitamins and supplements, making it ideal for nutraceutical intake.
Can you become too alkaline from drinking alkaline ionized water?
No, drinking alkaline water will not make you overly alkaline. The body maintains a natural pH balance, and alkaline ionized water helps counteract excess acidity, which is more common.
How much alkaline ionized water should I drink daily?
You should drink half your body weight in ounces. Start with Level 1 alkaline water, and gradually increase to higher pH levels over time, based on how your body responds.
When will I start seeing the health benefits of alkaline water?
Health benefits from alkaline ionized water vary by individual. Some people notice improvements within days, while others may take weeks to experience positive changes.
Why do some people experience flu-like symptoms when drinking alkaline ionized water?
Flu-like symptoms may occur when starting with high-pH alkaline water. This is part of the body's detox process as it flushes out toxins. It’s recommended to start with lower pH levels and gradually increase.
How long does alkaline ionized water stay ionized?
Alkaline ionized water retains its antioxidant properties for 18-24 hours, while the alkaline pH can last up to 1-2 weeks.
How does alkaline ionized water benefit athletes?
Alkaline water helps athletes by buffering lactic acid, improving oxygen delivery to muscles, and enhancing endurance. Proper hydration with alkaline ionized water improves overall athletic performance and recovery.
Does alkaline ionized water have any side effects?
No, when used correctly, alkaline ionized water has no negative side effects. Ensure you only consume the alkaline water and not the acidic water produced during ionization.
How does a water ionizer work?
The Meizu water ionizer filters tap water and uses electrodialysis to separate it into alkaline and acidic streams. The process involves titanium plates with a platinum coating, which ionize the water to produce antioxidant-rich alkaline water.
Why is platinum plate thickness important in water ionizers?
The thickness of the platinum coating on ionizer plates affects their durability. Thicker platinum plates ensure longer-lasting performance and more effective ionization.
What should I do if I won’t use my ionizer for 7 days or more?
Before using your ionizer again, run it in acidic water mode for 10 minutes to flush and clean the system.
What causes white residue in alkaline water storage containers?
The white residue is calcium deposits from the alkaline water. It is safe to drink but can be removed by cleaning the container with water and vinegar.
What is hard water?
Hard water contains natural minerals like calcium and magnesium, which can build up in water sources over time.
Why should I adjust the amperage on my alkaline water ionizer?
Adjusting the amperage allows you to optimize the pH level of your alkaline ionized water based on the quality of your water source, ensuring the best results from your ionizer.
Do I need a plumber to install the Meizu water ionizer?
In most cases, a plumber is not required. Our team of experts will handle the installation. Specialized installations may occasionally require a plumber.
How do I set up the pre-filter unit for my ionizer?
The pre-filter attaches to the ionizer's water supply line using quick-connect seals. After installation, let the filter fill with water before turning on the ionizer.